Oracle is scheduled to hire for the role of Technical Support Engineer I/Associate Software Engineer for B.E/B.Tech/B.Sc graduates. Here is everything you need to know about the opportunity!
Oracle Recruitment 2024 for Technical Support Engineer I:
| Job Role | Technical Support Engineer I |
| Qualification | B.E/B.Tech/B.Sc |
| Experience | 01 year |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Eligibility Criteria
- Essential Qualification: At least four years combined completed higher education and/or related work experience, including a Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent meaningful work experience.
- Preferred Qualifications:
- At least one year of experience in Application Support and SQL
- Good knowledge and hands-on Experience with Linux and SQL
- Required Skills:
- Incident Management
- Linux
- Operating Systems
- SQL (Structured Query Language)
- Technical Support
- Troubleshooting
Expectations:
- Must reside in or be willing to relocate to Bengaluru, Karnataka
- Willing to work shifts, additional or irregular hours (Night Shifts) as needed and allowed by local laws.
- Work by corporate and interpersonal security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any security compromises within the scope of the position.
- Strict alignment to schedules.
- Perform other responsibilities as assigned.
- Ability to remain calm and think clearly in fast-paced situations.
- Multitasks and comfortable with repetitive work.
- Proficient in English to get along with global associates.
Job Responsibilities
- The Immediate Response Center (IRC) provides outstanding incident management services based on ITIL standard methodologies.
- The IRC Event Management (EM) represents a subset of IRC operations crafted to minimize potential client database, system, network, and application incidents through proactive monitoring techniques and brand-new automated tools.
- As a Technical Support Engineer-I, you will provide technical support for internal tools/applications and processes.
- In this role, you will proactively supervise system/application alarms, investigate, analyze, resolve, or advance alarms and service requests.
- Your responsibility also includes prioritizing and leading the work queue by service level agreements, detailing investigation and issue resolution, prioritising issues to appropriate second-level resources for resolution, and investigating and diagnosing performance issues of tools/applications.
- Additionally, you will fix this by capturing information, shadowing end users, testing workflows internally/externally, analyzing log files, querying tables, and updating database fields.
How to Apply for Oracle Recruitment 2024?
All interested and eligible candidates can apply for this position by following the given link as soon as possible.
Apply Link: Oracle Recruitment 2024
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