Infosys Walk-in Drive 2024


Infosys Recruitment 2024

Infosys is scheduled to hire candidates for the role of Trainers/Process Specialist. Here is everything you need to know about this opportunity!

Job RoleTrainers/Process Specialist
QualificationAny Graduate/Postgraduate
Experience2 – 5 Years
SalaryNot Disclosed
Job LocationBangalore
Venue LocationBangalore
Walk-In Date12 April 2024

Eligibility Criteria

Essential Qualifications, Training and Experience:

  • Minimum of 2-5 years experience as a Process Trainer
  • Any Graduate/Postgraduate Order Management; primarily knows Order Entry, Modifications, Holds Management, Handling customer queries and Invoicing to customers.
  • Having knowledge of ERPs or CRM tools (like SAP, SNOW, Oracle, Cosmic etc.) will be an added advantage.
  • Proficiency in Microsoft tools, Word, Excel and PowerPoint, Outlook and business systems
  • Ready to work from client location.

Key Skills Required:

  • Understanding critical elements of order and contract
    • Sales Order
    • Purchase Order
    • Quote
    • Overview of the contract
    • Renewals
    • Nurture Client
  • Business Impact of Errors Downstream
  • Relevant industry experience – similar ERP preferred
  • Understanding critical elements of contract and their effects on issues raised
  • Good to have knowledge on YB/ Lean concepts (Optional)

Personal Attributes Required:

  • Good analytical and problem-solving skills.
  • Eye for detail to ensure high accuracy.
  • Good communication skills with experience in handling stakeholders, both internal and customers
  • Ability to work well under pressure.
  • Ability to work on your initiative.
  • Willingness to learn new processes and tasks.

Job Responsibilities

  • Processing of volumes decided.
  • Perform Quality audits to measure accuracy, identifying errors and closure of transaction in specified timelines.
  • Decisive in RCA and in tracing responsibility
  • Determine the follow up requirements and mode of follow up
  • Identify and communicate opportunities for continuous process improvement
  • Interact effectively with upstream and downstream teams discussing process updates and process gaps
  • Must understand Business Impact of errors downstream
  • Clear written & oral communication skills with internal customers.

How to Apply?

All interested and eligible candidates can apply for this position by following the given link as soon as possible.

Apply Link: redBus Off Campus Drive 2024

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