IndiGo Walk-in Drive 2024


Updated on:

Indigo is scheduled to hire candidates for the roles of Customer Service/Ramp/Security – Officers. Here is everything you need to know about this opportunity!

Job RoleOfficer – Customer Service/Ramp/Security
QualificationAny degree
SalaryBest in Industry
Job LocationHyderabad
Venue LocationHyderabad
Walk-in Date30 April 2024

Eligibility Criteria

  • Graduates from a Recognized Board or University as determined by IndiGo.
  • Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
  • Airport Operations Experience Preferred.
  • Age: Up to 27 Years

Job Responsibilities

Officer – Customer Service:

  • Assist customers through all procedures related to arrivals & departures in the following activities.
  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.
  • Attend the pre – flight and post flight briefings.
  • Setting up of check in counters.
  • Screening of checked in baggage.
  • Maintain high quality of Check in procedures.
  • To assist customers with special requests.
  • To assist customers with special requests.
  • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
  • Co-ordination with the baggage vendor for the damaged bags.
  • Follow up with the en-route stations regarding lost baggage.

Officer – Ramp:

  • Confirm the ETA of the flight from OCC or System (Navitaire).
  • Take the bay no. from Apron and convey it to all the stations on R.T.
  • Ensure that you are at the bay D-20 mins with all the equipments required.
  • Note down the Touch down and Chocks and convey it on R.T.
  • Allign the ramp properly.
  • Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
  • Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
  • Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
  • After departure make sure that all the equipments are sent back to the transport yard.
  • Fill the ramp filling.
  • During the flight ensure everyone is smooth, safe and flight is on time.

Officer – Security:

  • Maintain standards as per Company requirements
  • Ensure effective threat assessment and response capability
  • Achieve department goals and follow up
  • Perform duties as per the Security Programme.
  • Maintain performance standards and follow up with your shift
  • Monitor continuously the Quality System and the level of conformance
  • Secure quality levels
  • Optimize resource
  • Aware of Emergency Response Procedures, rules and regulations
  • Acquire and maintain necessary skills required to perform job functions
  • Maintain work procedures as per company requirements
  • Carry out development dialogue with the Team leaders
  • Control theft and pilferage of company property
  • Safe operation
  • Punctuality
  • Customer Satisfaction
  • Team efficiency
  • Cost control
  • Secure good working atmosphere and environment

How to Apply?

All interested and eligible candidates can apply online and attend the Walk-in Drive on 30 April 2024.

Apply Link: IndiGo Walk-in Drive 2024

Date: 30 April 2024

Registration time: 8.30 AM – 9.30 AM

Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Rd No. 6,
Banjara Hills,
Hyderabad – 500034

Documents to be carried:

  • CV / Resume ( with Photo)
  • Photocopy of Aadhaar Card
  • Pan Card
  • Photocopy of Graduation Certificate (Provisional Certificate shall not be considered)
  • 2 passport size photographs.
  • Valid Passport – Issue Date should be from 2020.

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