Razorpay Off Campus Drive 2024

Razorpay Off Campus Drive 2024 – Razorpay is scheduled to hire for the role of Associate Technical Consultant. Candidates with B.E/B.Tech qualifications can apply for this role. Candidates looking for jobs in Bangalore can utilize this opportunity. Interested and eligible candidates can apply online as soon as possible. The detailed eligibility criteria and selection process are explained below.

Razorpay Off Campus Drive 2024:

Job Role	Associate Technical Consultant
Qualification	B.E/B.Tech
Batch	2023/2024
Experience	Freshers
Salary/CTC	Best in Industry
Job Location	Bangalore
Last Date	ASAP

Detailed Eligibility:

Associate Technical Consultant:

B.E Computer science degree from reputed college (2023/2024 passout)

Skills and Experience:

Good interpersonal skills and quick decision-making while advising the client or Sales team.
Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go).
To explain complex information in simple, clear terms to non-IT personnel.
Excellent written and verbal communication skills; good team player; highly motivated self-starter; good relationship builder with strong diplomacy skills.
Ability to deal with complex issues and bring them to closure with the least dependency.
Logical thinker with good analytical and problem-solving skills.
It is good to have up-to-date technical knowledge of the payment gateway domain.
The ability for an in-depth understanding of multiple products and processes.

Roles and Responsibilities:

Addressing technical queries on APIs and Plugins and completing the Razorpay product suite.
Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.
Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.
Provide timely resolution to merchants assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.
Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.
Capture issues in our CRM (FreshDesk), update progress regularly and resolve issues of the merchant.
Act as an advocate for technical queries and expertise in terms of knowledge for razorpay products, their implementations and usages.
Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.
May travel to client sites to resolve highly complex customer and integration issues.

Role: The Individual works directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. This individual will report to the person heading Technical Support of Business Engineering at Razorpay. This individual will ensure successful resolutions have been provided to our Merchants for the tickets/queries raised by them.