NTT DATA Is Hiring Helpdesk Associate - L1 Technical Guidance

NTT DATA Is Hiring Helpdesk Associate – L1 Technical Guidance:-

Hello Students, NTT DATA Company is hiring candidates for the Helpdesk Associate position in Technical Guidance Team at the Bangalore, Karnataka, India locations.

The complete details about the NTT DATA Is Hiring Helpdesk Associate – L1 Technical Guidance are as follows.

Company Name	NTT DATA
Role	Helpdesk Associate – L1 Technical Guidance
Location	Bangalore, Karnataka, India
Salary	Upto 7 LPA – 10 LPA
Employment Type	Full-Time
Area of Expertise	Helpdesk / Service Desk
Job Area	Technical Guidance Team
Job ID	299362

Required Qualifications & Skills:

Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Should be comfortable to work in rotational shift with 24×7 support window

Roles & Responsibilities:

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.