Fresher Job Openings At Verint | Bangalore

Fresher Job Openings At Verint :-

Hello Students, Verint Company is hiring candidates for the Trainee – GSC positions in the customer engagement Team at the Bangalore, Karnataka, India locations.

The complete details about the Fresher Job Openings At Verint are as follows.

Company Name	Verint
Role	Trainee – GSC
Location	Bangalore, Karnataka, India
Required Education	Bachelor’s degree in a technology discipline or related field
Required Skills	Knowledge of SQL will be added advantage Excellent Verbal and Communication skills
Job Identification	3093
Job Schedule	Full time

Qualification & Skills Required:

Bachelor’s degree in a technology discipline or related field
Willing to work in night shifts
Knowledge of SQL will be added advantage
Excellent Verbal and Communication skills

Job Description and Responsibilities:

Respond to customer calls to report or follow up on, or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
Deliver customer base notifications, marketing information, or product information as required.
Other duties and responsibilities as assigned.

At Verint, believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. Verint hires innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.

Verint commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.