Flex Recruitment Program 2025 :-
Hello Students, Flex is hiring candidates for the Associate Engineer – Global IT Helpdesk positions in the organization at the Chennai, Tamil Nadu, India locations.
The complete details about the Flex Recruitment Program 2025 are as follows.
Company Name: | Flex |
Role: | Associate Engineer – Global IT Helpdesk |
Locations: | Chennai, Tamil Nadu, India |
Required Education: | BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates |
Required Skills: | Knowledge in IT Service Desk / Technical troubleshooting Basic knowledge of email clients, MS Office, Office 365 Basic Networking knowledge |
Job Category: | IT Helpdesk |
Job ID: | WD198158 |
Required Qualification, Skills & Experience:
The experience Flex looking to add to our team:
- BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
- Experience should be 0-2yrs.
- Should be willing to work in rotational shifts (including night shifts).
- Should possess good communications Skills.
- Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
- Basic understanding on Operating System (Win 10 & 11).
- Basic Networking knowledge
- Basic knowledge of email clients, MS Office, Office 365
- Ability to execute normal tasks with little supervision
- Creative and innovative thinker
- Problem Resolution Skills
- Customer Service Oriented
- International BPO background will be an additional advantage.
Key Roles & Responsibilities:
The “ Associate Engineer – Global IT Helpdesk ” will be based in Chennai , reporting to Senior Manager .
What a typical day looks like:
- Provide 24/7 IT Support via Chats, Tickets, and Calls
- L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
- First point of contact to handle IT issues from internal users
- Troubleshoot technical issues through remote desktop connection
- Modify email distribution list permissions
- Modify Active Directory groups
- Software installations and Repairs
- Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
- Maintain Service Level Agreement for all the tickets
- Prompt response to the emails received in the shift.
What you’ll receive for the great work you provide
- Health insurance
- PTO
Flex Recruitment Program 2025 Application Process:-
Apply Link 👉 | Click Here To Apply |
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