Flex Recruitment Program 2025 | Global IT Helpdesk

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Flex Recruitment

Flex Recruitment Program 2025 :-

Hello Students, Flex is hiring candidates for the Associate Engineer – Global IT Helpdesk positions in the organization at the Chennai, Tamil Nadu, India locations.

The complete details about the Flex Recruitment Program 2025 are as follows.

Company Name:Flex
Role:Associate Engineer – Global IT Helpdesk
Locations:Chennai, Tamil Nadu, India
Required Education:BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates
Required Skills:Knowledge in IT Service Desk / Technical troubleshooting
Basic knowledge of email clients, MS Office, Office 365
Basic Networking knowledge
Job Category:IT Helpdesk
Job ID:WD198158

Required Qualification, Skills & Experience:

The experience Flex looking to add to our team:

  • BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
  • Experience should be 0-2yrs.
  • Should be willing to work in rotational shifts (including night shifts).
  • Should possess good communications Skills.
  • Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
  • Basic understanding on Operating System (Win 10 & 11).
  • Basic Networking knowledge
  • Basic knowledge of email clients, MS Office, Office 365
  • Ability to execute normal tasks with little supervision
  • Creative and innovative thinker
  • Problem Resolution Skills
  • Customer Service Oriented
  • International BPO background will be an additional advantage.

Key Roles & Responsibilities: 

The Associate Engineer – Global IT Helpdesk will be based in Chennai , reporting to Senior Manager .

What a typical day looks like:

  • Provide 24/7 IT Support via Chats, Tickets, and Calls
  • L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
  • First point of contact to handle IT issues from internal users
  • Troubleshoot technical issues through remote desktop connection
  • Modify email distribution list permissions
  • Modify Active Directory groups
  • Software installations and Repairs
  • Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
  • Maintain Service Level Agreement for all the tickets
  • Prompt response to the emails received in the shift.

What you’ll receive for the great work you provide

  • Health insurance
  • PTO

Flex Recruitment Program 2025 Application Process:-

Apply Link 👉Click Here To Apply

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