ABB Recruitment 2020:-
ABB hiring candidates for the role of Customer Support Specialist, for the Bangalore location. The complete details about ABB Recruitment 2020 as follows.
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Company Name:- ABB
Job Position:- Customer Support Specialist
Job Location :- Gurugram
Salary :- As per the company standards
Experience :– 3-6 years
Job Posted Date :- 23rd December 2020
Qualification & Requirements:-
- Bachelor’s degree in any stream.
- Required minimum 3-6 years of relevant experience.
- Required knowledge of SAP PS, SD, and MM modules is an added advantage.
- Good to have Advanced MS Excel and power point presentation experience.
Job Description :-
- This is a Customer Support Specialist role, reporting to the Project Planning & Controls Manager in Business Area – India Operations Centre, Industrial Automation (INOPC IA) located in Bangalore.
- You will be responsible for providing internal and external customer support and coordinating with relevant resources to have complete case ownership and to increase customer satisfaction.
- Ensuring the resolution of customer issues related to orders and payment by coordinating with sales, operations, and Supply Chain Management (SCM) teams.
- Coordinating with related teams to ensure complete handling of the request time entry, orders, goods receipt and invoices.
- Informing customers about issue status based on inputs and clarify any questions and ensuring positive customer experience through the entire process.
- Preparing and analyzing regular statistics using available tools and collect relevant information.
- Tracking regular target performance and provide results to management.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
ABB Recruitment 2020 Application Process :-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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