Zoho Recruitment Drive 2020:-
Zoho hiring candidates for the roles of Technical Consultant – Enterprise Business Solutions & Lead – Enterprise Business Solutions for the Chennai location.
|Join Our Telegram channel||Click Here To Join|
|Create An Excellent Resume(Job-Winning Resume)||Click Here To Create|
Company Name:- Zoho Corporation
Job Positions:- Technical Consultant – Enterprise Business Solutions & Lead – Enterprise Business Solutions
Job Location :- Chennai
Salary :- As per the company standards
Job Position 1 – Technical Consultant – Enterprise Business Solutions
- As a member of the Zoho EBS team, you will work independently or as part of a team with Enterprise customers to drive their success. You will provide support to our customers, diagnosing, reproducing and fixing technical issues on time during their use of Zoho Product.
- You will also be part of implementation,wherein you will be provided with specific business use case/requirements and you will be providing solutions as well as doing the development for those requirements.
- To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.
- Take ownership of an individual customer support
- Respond to that customer’s inquiries, primarily via email, chat & phone.
- Resolve any customer technical issues through diligent research, reproduction, and troubleshooting
- Proactively provide suggestions to customers on ways to improve the stability of their application.
- Document all technical inquiries; develop and review content for knowledge base
- Troubleshooting and engaging with engineering on customer reported issues.
- Understanding the business requirements and doing an implementation for those requirements.
Job Position 2 – Lead – Enterprise Business Solutions
- Strong negotiations and consensus-building skills when dealing with customers, stakeholders, and team members.
- Ability to understand current/changing business processes, participation in defining product, and platform functionality.
- Able to build credible customer relationships both in immediate team and across multiple customer groups.
- Sound understanding of IT technology concepts and software architectures,
- Ability to deal with the ambiguity associated with working in a fast-paced and changing environment.
- Exceptional communication, problem-solving, and cross-group collaboration skills.
- Ability to recognize and resolve conflict.
- Project/program management skills and experience deploying large-scale cross-enterprise IT system implementations within a fast based environment.
- Bachelor’s degree in Technology preferred.
- Candidates with relevant Delivery experience of5 to 7 years is a must.
As part of Enterprise Business Solutions you will:–
- Identify, understand, negotiate, and document business requirements by understanding the business process.
- Facilitate solutions planning for the business requirements.
- Manage the required documentation for the various accounts.
- Act as primary liaison with customers and products and other teams during the solutioning and delivery phase.
- Develop and manage direct relationships with key stakeholders and subject matter experts for smooth business delivery.
- Create and maintain a cohesive, coordinated plan to deliver solutions that meet the customer’s priorities.
- Drive the prioritization process by which decisions are made around the final scope.
- Suggests solution and facilitate implementations with little or no guidance.
- Ensure business priorities and delivery schedules are aligned.
- Demonstrate a sound understanding of how the overall business solution is positioned, deployed, and supported.
Note:– Amidst the growing concerns of COVID-19 spreading globally, it will be an online interview process to prioritize candidate safety and well-being.
Zoho Recruitment Drive 2020 Application Process :-
Apply In Below Links
Technical Consultant – Enterprise Business Solutions :- Click Here To Apply
Lead – Enterprise Business Solutions :- Click Here To Apply
Note:– Only shortlisted candidates will receive the call letter for further rounds
|3 Important steps every job seeker must follow||Link|
|1||Build An Excellent Resume||Click Here|
|2||Get Your Resume/CV Reviewed With Our Team of Experts||Click Here|
|3||Upload Your Resume Here||Click Here|
Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free
Apply Other Off Campus Jobs