Vertafore Off Campus Drive 2021:-
Vertafore is hiring candidates for the role of Application Support Engineer – I for Ahmedabad location in India The complete details about Vertafore Off Campus Drive 2021 is as follows.
Company Name:- Vertafore
Job Position:- Application Support Engineer – I
Job Location:– Ahmedabad
Experience:- 1-2 years
Employment Type:- Full time basis
Salary:– As per the company standards
The Vertafore employee in this position as a Application Support Engineer would take on a key role in orchestrating and managing complex/technical customer support cases for Vertafore products. Your focus would involve resolution while continuing to build technical skills to determine the tactical level root cause of issues; role model and mentor for Specialists. The individual will partner with the Support staff on continuous improvement through team collaboration, content documentation, and assisting with product strategy decisions.
- Essential job functions included but are not limited to the following:
- Communicates resolution regarding customer issues internally and externally
- Be a Change Champion for the Support organization
- Ensure that the resolved case is validated and promoted to the appropriate environment.
- Utilizes the databases experience, SQL server knowledge, data modeling, and reporting skills to resolve customer issues
- Assists team members on more complex customer issues.
- Makes substantial contribution to the continued operation and growth of the organization
- Adheres to standard operating procedures, works escalated cases, recommends potential improvements for product for enhancements and reviews product documentation
- 1.1 – 2 years of progressive experience with minimal supervision
- Strong experience with RDBMS Data Structures and database concepts, preferably – SQL
- Experience in using Java script and jQuery functions as needed
- Experience with Web config files to configure appropriate App Pools, End Points, and App Settings
- Ability to engage with customers (internal and external) through various methods while applying social graces
- Focus on creating a world class experience for our customers while incorporating the Vertafore Way
- Proactively learns and acquires new skills. Identifies opportunities for business growth and process improvement.
- Understands and applies information related to the Vertafore business functions and industry in order to contribute to the organization’s strategic plan.
- Utilizing advanced tools as part of case resolution process
- Specialized product database knowledge and displays aptitude to troubleshoot complex issues
Vertafore Off Campus Drive 2021 Application Process:-
Interested candidates can Apply In Below Link
Apply Link:- Click Here To Apply (apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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