Veritas Recruitment 2021

Veritas Recruitment 2021:-

Veritas is hiring candidates for the role of Technical Support Engineer across Pune location in India. The complete details about Veritas Recruitment 2021 is as follows.

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Company Name:- Veritas

Job Position:- Technical Support Engineer – NBU Appliances

Job Location:– Pune

Experience:- Experienced

Job Posting Date:- 1st July 2021

Employment Type:-  Full time basis

Salary:– As per the company standards

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Job Description:-

  • Veritas is currently looking for motivated individuals who not only do but are also leaders who influence change and make a difference. The team is always looking for passionate, dedicated individuals who are self-motivated in their work and careers.

Job Responsibilities:-

  •   Dealing with Enterprise level customer support issues primarily over the telephone on a daily basis.
  • Working as part of a global support team in coordination with support centers in other geographic locations operating 24×7 support.
  • Documentation of case progress and communications to a high standard using a call tracking system.
  • Providing customer feedback on their issues as they are progressed.
  • Ensuring high customer satisfaction by providing a professional service and swift resolution to all customer issues
  • Weekend work on a rotation basis, for which days in lieu/remuneration is offered, after a significant period of training and development (6 months).
  • Recreating problems in house and providing evidence where bug fixes are required.

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Job Requirements:-

  • Fluency in English, both verbal and written communication skills is mandatory/required.
  • A strong telephone presence, with regular communications to keep customers updated about their support cases.
  • Excellent customer service skills and a team focus.
  • Understanding of Operating Systems, eg UNIX/Linux.
  • Strong troubleshooting experience of Operating Systems, eg UNIX/Linux.
  • Fundamental knowledge of storage technologies (tape device, SCSI, SAN, iSCSI, etc.).
  • Fundamental knowledge of networking technologies TCP/IP, routers, switches etc.
  • Fundamental knowledge of Server applications (Backup and Recovery & Hardware) is desirable.
  • In addition, experience and knowledge in one or more of the following is highly desirable:
  • Previous experience in System Administration/Windows/UNIX/Linux administration
  • Strong troubleshooting, follow through, interpersonal, verbal and written skills.
  • Strong experience in technical support environment is preferred.
  • Success factors include: Strong Communication, customer focus, influence and persuasion, commitment to task, policies/processes/procedures and team work.
  • Operating Systems, eg UNIX/Linux is preferable.( Hardware )
  • Fundamental knowledge of storage technologies (tape device, SCSI, SAN, iSCSI, etc.)  is desirable

Veritas Recruitment 2021 Application Process:-

Interested candidates can Apply In Below Link

Apply Link:- Click Here To Apply (apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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