SAP Recruitment Drive 2021:-
SAP is hiring candidates for the role of Support Engineer across Bangalore location in India. The complete details about SAP Recruitment Drive 2021 is as follows.
Company Name: SAP
Job Position:- Support Engineer
Job Location:– Bangalore
Job Posting Date:- 19th July 2021
Employment Type:- Full time basis
Salary:– As per the company standards
- Ensure customers come first and put yourselves in customer shoes when making decisions and viewing our processes and programs 24/7.Move fast from idea to value.
- Support customers with non-technical queries displaying exceptional customer service.
- To follow predefined procedural quality standards ensuring customer messages are prioritized correctly
- To seek out opportunities to add value to customers during all interactions
- Diagnosing and anticipating current and future customer needs and provide assistance with both
- Engage with and provide feedback on, processes and procedures with a view to possible improvements
- Maintaining a pleasant working environment for your team.
- Managing incoming calls, chat and emails related to customer service inquiries well within the set SLA’s
- Take ownership of escalations and follow up until closure. Identify and recommend areas for improvement in all areas in which tasks are performed
- Strong interpersonal skills: team player and consensus-builder, proactive networking attributes, execution focus, and ability to drive change
- Participate in weekend support activities
- Ability to work flexibly, multi-task, prioritize, and manage time effectively
- A bachelor’s degree in Administration or related field.
- A minimum of 3- 5 years’ experience.
- Excellent interpersonal, written and oral communication skills.
Graduates from university with bachelor or master degree(s) or relevant work experience.
SAP Recruitment Drive 2021 Application Process:-
Interested candidates can Apply In Below Link
Apply Link:- Click Here To Apply (apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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