SAP Recruitment Drive 2021

SAP Recruitment Drive 2021:-

SAP is hiring candidates for the role of Support Engineer across Bangalore location in India. The complete details about SAP Recruitment Drive 2021 is as follows.

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Company Name: SAP

Job Position:- Support Engineer

Job Location:– Bangalore

Experience:- Experienced

Job Posting Date:- 19th July 2021

Employment Type:- Full time basis

Salary:– As per the company standards

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Job Description:-

  • Ensure customers come first and put yourselves in customer shoes when making decisions and viewing our processes and programs 24/7.Move fast from idea to value.
  • Support customers with non-technical queries displaying exceptional customer service.
  • To follow predefined procedural quality standards ensuring customer messages are prioritized correctly    
  • To seek out opportunities to add value to customers during all interactions
  • Diagnosing and anticipating current and future customer needs and provide assistance with both
  • Engage with and provide feedback on, processes and procedures with a view to possible improvements
  • Maintaining a pleasant working environment for your team.

Job Responsibilities:-

  • Managing incoming calls, chat and emails related to customer service inquiries well within the set SLA’s
  • Take ownership of escalations and follow up until closure. Identify and recommend areas for improvement in all areas in which tasks are performed
  • Strong interpersonal skills: team player and consensus-builder, proactive networking attributes, execution focus, and ability to drive change
  • Participate in weekend support activities
  • Ability to work flexibly, multi-task, prioritize, and manage time effectively
  • A bachelor’s degree in Administration or related field.
  • A minimum of 3- 5 years’ experience.
  • Excellent interpersonal, written and oral communication skills.

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Job Requirements:-

Graduates from university with bachelor or master degree(s) or relevant work experience. 

SAP Recruitment Drive 2021 Application Process:-

Interested candidates can Apply In Below Link

Apply Link:- Click Here To Apply (apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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