HP Off Campus Drive 2021

HP Off Campus Drive 2021:-

HP is hiring candidates for the role of Technical Support Engineer Across the Bangalore location in India. The complete details about HP Off Campus Drive 2021 are as follows.

PAN India Recruitment For 2 yrs + Experienced Professionals, ๐‘๐ž๐ ๐ข๐ฌ๐ญ๐ž๐ซ & ๐”๐ฉ๐ฅ๐จ๐š๐ ๐˜๐จ๐ฎ๐ซ ๐‚๐•( Only 2 years + experienced candidates )

Company Name: HP

Job Position:- Technical Support Engineer – Fleet Engineer

Job Location:โ€“ Bangalore

Experience:- 3 years

Job Posting Date:- 2nd September 2021

Job Type:- Full Time

Salary:โ€“ As per the company standards

Excellent Part-time Income opportunity โ€“ Earn from your comfort of home, Signup for free

Job Description:-

  • Management of reporting & non reporting print devices and appliances across MES business, ensuring quality of service is maintained across APJ. 
  • Monitoring data communications from the print fleet to ensure timely delivery of consumables and maintenance services. 
  • Remotely resolve silent device issue, manage to the end the escalation for non-reporting devices resolution to appropriate parties in the case it cannot be resolved remotely. 
  • Ensure newly installed devices are on-line and reporting. Manage the end-to-end NRD process. 
  • Monitoring devices alert and error messages, responding to the message, provide proactive support. 
  • Administration of change request, update FIS, making necessary system changes. Restoring or upgrading devices to โ€œapprovedโ€ configuration, including FW, driver and solution version levels. 
  • Offer remote support (where customer network access is provide) which allows the team to remotely configure & troubleshoot problems as well as provide upgrade service of latest firmware across an entire environment 
  • Importantly the fleet engineer engages with customerโ€™s which intern builds rapport and creates a trust & advice network, especially in accounts where an ADM is not appointed. 
  • Maintain and Update documentation includes customer manuals (clarify update and maintain SAW documentation for cases resolved in RMC.) 
  • Provides support to ADM and other core roles in the field of fleet management. 
  • Remote Software solution configuration for where customer network access is provided. 

Top MNCs Hiring 2 yrs + Experienced candidates โ€“ ๐”๐ฉ๐ฅ๐จ๐š๐ ๐˜๐จ๐ฎ๐ซ ๐‚๐• ( Only 2 years + experienced candidates )

Job Requirements:-

  • Minimum of 3 years in Services 
  • Excellent in English.  
  • Excellent communication skills required for customer interactions both verbally and via email. 
  • Good Team worker, Able to resist stress  
  • IT network knowledge: Understand concept of a DNS, Basic network knowledge of TCP, UDP, SNMP, HTTPS, SMTP protocols, Understand the concepts of ethernet-switches, bridges and routers, Understand how firewalls/proxy-servers work. Experience with configuration is a plus. 
  • An experienced ability to use the Microsoft Office Suite. 
  • Good analytical skills used to identify a problem solution via event logs received from remote monitoring solutions 
  • Knowledge of printer hardware and capabilities in the enterprise environment are an advantage and experience with configuring Multi-function printers will certainly benefit this remote role 
  • Overall a positive outlook with excellent interpersonal skills will be deemed as mandatory. 
  • The right mindset to provide high standards of customer service, as well as the key technical requirements listed are essential for interested candidates. 

HP Off Campus Drive 2021ย Application Process:-

Interested candidates can Apply In Below Link

Apply Link:-ย Click Here To Applyย (apply before the link expires)

Note:โ€“ Only shortlisted candidates will receive the call letter for further rounds

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