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Google Recruitment 2020

Google Recruitment 2020:-

Google hiring candidates for the role of Policy Help Desk Specialist – Trust & Safety, for Bengaluru & Hyderabad locations . The complete details about Google Recruitment 2020 as follows.

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Company Name :– Google

Job Position:-  Policy Help Desk Specialist, Trust & Safety

Job Location:- Bengaluru, Karnataka, India; Hyderabad, Telangana, India

Salary :– As per the company standards

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Minimum qualifications:

  • Bachelor’s degree in Operations or Technology, or equivalent practical experience.
  • Experience in data analysis, problem solving, and execution.
  • Experience in contact center operations and call center CRM.
  • Ability to work off-hours coverage rotations and travel internationally 25% of the time, as needed.

Preferred qualifications:

  • Ability to solve large unstructured business problems in the process of excellence and customer support/help center space.
  • Excellent communication and interpersonal skills, with the ability to clearly communicate policy principles and guidelines with multiple cross-regional and cross-functional stakeholders

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Responsibilities:-

  • Plan, design, and launch a pilot help desk (call center) for India-based developers of Google Play and Android, working with program managers, engineering, and operational teams.
  • Support India’s top developer inquiries for policy-related questions for Trust & Safety Google Play and Android operations.
  • Conduct analyses to identify process gaps and work with Policy Development, Process Excellence, Engineering, Product, and Tools to improve the workflows.
  • Measure and monitor the metrics of the pilot and plan the scaling solutions for the help desk. Plan the multi-year roadmap to scale the initiative.

Google Recruitment 2020 Application Process :-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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