Google Recruitment 2020:-
Google hiring candidates for the role of Policy Help Desk Specialist – Trust & Safety, for Bengaluru & Hyderabad locations . The complete details about Google Recruitment 2020 as follows.
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Company Name :– Google
Job Position:- Policy Help Desk Specialist, Trust & Safety
Job Location:- Bengaluru, Karnataka, India; Hyderabad, Telangana, India
Salary :– As per the company standards
- Bachelor’s degree in Operations or Technology, or equivalent practical experience.
- Experience in data analysis, problem solving, and execution.
- Experience in contact center operations and call center CRM.
- Ability to work off-hours coverage rotations and travel internationally 25% of the time, as needed.
- Ability to solve large unstructured business problems in the process of excellence and customer support/help center space.
- Excellent communication and interpersonal skills, with the ability to clearly communicate policy principles and guidelines with multiple cross-regional and cross-functional stakeholders
- Plan, design, and launch a pilot help desk (call center) for India-based developers of Google Play and Android, working with program managers, engineering, and operational teams.
- Support India’s top developer inquiries for policy-related questions for Trust & Safety Google Play and Android operations.
- Conduct analyses to identify process gaps and work with Policy Development, Process Excellence, Engineering, Product, and Tools to improve the workflows.
- Measure and monitor the metrics of the pilot and plan the scaling solutions for the help desk. Plan the multi-year roadmap to scale the initiative.
Google Recruitment 2020 Application Process :-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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