Dell Recruitment 2021

Dell Recruitment 2021:-

Dell is hiring candidates for the role of Customer Services Specialist for Hyderabad Location.

The complete details about Dell Recruitment 2021 as follows.

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Company Name:-Dell Technologies

Job Position:-Customer Services Specialist

Job Location :- Hyderabad

Experience Level:- 2-5 years

Job Posting Date:- 3rd March 2021

Employment Type:  Full time basis

Salary:– As per the company standards

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Qualifications:

  • Bachelor’s Degree
  •  2 to 5 years of professional experience in a customer-facing role
  • Strong communication skills in face-to-face interactions as well as on the phone
  • Refined problem-solving skills
  • Outstanding customer care to solve customer issues in an efficient way, building a seamless customer experience

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Job Description:

As a Customer Service Specialist, you will be the customer’s advocate, ensuring sophisticated issues are dealt with quickly and effectively, while skillfully managing expectations. You will become a specialist in Dell Technologies products, solutions and capabilities, experimenting with new innovations and discussing established methodologies with your team.

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Job Responsibilities:-

  • Receives customer requests via email, chat or phone related to returns, order status, exchanges and other generic queries.
  • Solves moderately complex customer care issues on any contact driver.
  • Provides tier 1 or tier 2 level support in the inbound or outbound process within Care business
  • Remains updated with all current policies and procedures and provides resolution within the Care support boundaries
  • Records all customer interactions within the database with standard guidelines/SOP’s
  • Focused on delivering a positive customer experience during each interaction as per Dell standards

Dell Recruitment 2021 Application Process :-

Interested candidates can Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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