Carrier Global is inviting applications from candidates to hire for the role of Associate. Here is everything that you need to know about this opportunity!
| Job Role | Associate |
| Qualifications | Any degree |
| Experience | 0 – 3 years |
| Salary | Best in Industry |
| Job Location | Hyderabad |
| Last Date to Apply | Apply as soon as possible |
Eligibility Criteria
- Bachelor or equivalent work experience.
- Preferred Skills, it would be nice if you have:
- Knowledge of Account reconciliation
- Knowledge of Collections/Accounts Receivable/AR calling/OTC
Required Skills
- 0-3 years of experience in B2B collections or similar role
- Working knowledge of MS Office and Excel
- Excellent communication skills (written and oral) Solid communication skills, able to prioritize and open to be flexible.
Job Responsibilities
The Collection Associate will be responsible for any combination of the below responsibilities:
- Execute the end-to-end Accounts Receivable processes
- Execute standard and non-standard AR reporting, and distribute (where appropriate)
- Review and Process unallocated credits with the help of the Cash application team
- Report on collection activity and accounts receivable status/ Produce routine reports timely and accurate
- Execute the collections and dunning process
- Identify accounts due for collection
- Monitor accounts to identify outstanding debts
- Take action to encourage timely debt payments
- Handle customer calls and customer-facing communication, to maximize cash collected
- Execute standard dunning and specialized dunning campaigns
- Manage customer disputes, liaising with the Business where necessary
- Work collaboratively with legal teams and issue guidance on debt provisions
- Execute the management of customer queries
- Apply (and remove) dunning blocks
- Initiate payments and refunds
- Resolve billing and customer credit issues inquiries
- Handle customer calls and dispute logging/management
- Undertake root cause analysis, Track, and monitor queries through to resolution
- General office support to the OTC team
- SOP/DTP creation preparation
How to Apply?
All interested and eligible candidates can apply to this drive by following the link as soon as possible.
