Apple Recruitment Drive 2021:-
Apple hiring candidates for the role of Content Operations Specialist, for Bengaluru, Karnataka, India location. The complete details about Apple Recruitment Drive 2021 as follows.
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Job Position:-Content Operations Specialist
Job Location :- Bengaluru, Karnataka, India
Job ID: 200215793
Salary:– As per the company standards
Education & Experience:-
- Graduate with 3-8 years in Digital Operations
- Experience using Quip, MS Excel, and Numbers
- Experience working on Adobe Experience Manager. –
- Knowledge of Apple products is a plus
- Knowledge of Web technologies like HTML, CSS is a plus
- Experience managing / leading technical teams.
- Solid understanding of handling content and users in a CMS in the Digital World, and an understanding of how an organization manages the content
- Superb organizational proficiency, focus, and attention to detail
- Demonstrated ability to independently handle projects and communicate clearly with partner teams
- Strong program or project leadership skills.
- Exhibits a high degree of ownership and accountability.
- Passionate about website usability with great instincts for improving the customer support experience
- Experience in manual data management, content analysis, identifying trends, providing observations, and suggesting improvements
- Experience writing requirements for content projects and tools
- Good communication and social skills with the ability to quickly understand sophisticated processes and communicate them in simple language
- Willingness to learn, and ability to work and multi-task in a fast-paced environment
- Basic experience in working on text editing tools like BBEdit
Job Description & Responsibilities:-
- Manage update and publication of Privacy disclosure documents across Apple Care Digital systems end to end.
- Work with Apple Care Digital Content Management PM to plan publishing during new product introductions.
- Maintain a list of articles related to the specific domain, available translations and other details
- Perform quality checks on our knowledge base content articles, images, videos, gifs, and report findings
- Work in strong collaboration with AppleCare Digital teams to develop and implement robust quality check measures
- Analyze current processes, understand feedback from partners, and incorporate learnings in QC processes
- Execute operational tasks related to our knowledge base content, including working on task-oriented details of administration
- Detail our content processes and tools as needed, or work with others to document
- Understand current digital content processes and identify areas of opportunities and explore process automation needs
- Propose improvement plans and gain agreement with product owners, knowledge base managers, and others on the approach
- Ensure content processes are efficient and improve shared and re-usable resources
Apple Recruitment Drive 2021 Application Process :-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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