American Express Recruitment 2021:-
American Express is hiring candidates for the role of TCPS Analyst-I, Korean for Gurgaon India location. The complete details about American Express Recruitment 2021 as follows.
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Company Name:- American Express
Job Position:- TCPS Analyst-I, Korean
Job Location:– Gurgaon
Experience level:- 0-3 years
Job Posting Date:- 26th March 2021
Employment Type:- Full time basis
Salary:– As per the company standards
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Job Description:-
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive Balance cases
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation
- Leverage expertise in analyzing risk related data, identifying fraud connections
- Manage change effectively to meet / exceed performance targets
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Qualification/ Requirements:-
- Graduate with 0 – 3 years of Prior Experience.
- Ability to work in a deadline-driven environment and maintain strong attention to detail.
- Shift Hours – 24X7
Proficiency required in Korean language along with English.
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American Express Recruitment 2021 Application Process :-
Interested candidates can Apply In Below Link
Apply Link :- Click Here To Apply (apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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