Amazon Pay Recruitment 2021

Amazon Pay Recruitment 2021:-

Amazon Pay is hiring candidates for the role of Support Engineer for Bangalore, India location. The complete details about Amazon Pay Recruitment 2021 as follows.

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Company Name:- Amazon Pay

Job Position:- Support Engineer

Job Location:– Bangalore

Job Posting Date:- 5th April 2021

Experience Level:- 8+ years

Employment Type:-  Full time basis

Salary:– As per the company standards

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Job Description:-

  • This isn’t your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers’ experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems.
  • You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms.
  • We’d love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We’ll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We’re looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.
  • Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.

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Job Requirements:-

  • Experience scripting in modern program languages
  • 4+ years of development or technical support experience
  • Experience in Unix
  • Experience troubleshooting and debugging technical systems
  • BE or Equivalent qualification
  • 8+ years’ of experience in a highly technical support role, preferably in a software environment with Java/J2EE troubleshooting experience
  • In-depth understanding of AWS, Python and Scripting languages
  • Familiarity with database concepts (e.g., Redshift, DynamoDB or Postgres)
  • Well rounded experience with monitoring systems, dashboards (ELK, Splunk, Job Schedulers)
  • Strong degree of empathy for the customer experience
  • Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.
  • Excellent verbal and written communication skills
  • Exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior leaders
  • Strong understanding of support processes – SLA, handling tickets, monitoring, processes and metrics.
  • Understanding of the complete deployment life cycle from design, build, test, deploy
  • Experience in managing high performing team.
  • Strong decision-making ability
  • Experience in development (as a developer or managed development teams) would be a plus

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Preferred Qualification:-

  •  You are an engineer with computer science or similar background
  • You have experience in ITIL and DevOps ecosystem
  • You have proven experience in incident, problem and change management practices and handled high impact incidents.
  • You bring in 2-4 years’ experience in a highly technical support role, preferably in a software environment with Java/J2EE troubleshooting experience
  • In-depth understanding of AWS, Python and Scripting languages
  • Strong degree of empathy for the customer experience
  • Able to handle high impact incidents, perform pattern, root cause analysis and drive to logical closure
  • Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares

Amazon Pay Recruitment 2021 Application Process :-

Interested candidates can Apply In Below Link

Apply Link :- Click Here To Apply (apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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